Homelessness Prevention Call Center - Crime

Project Type: Criminal Justice

Project Stage: Completed

Individuals on the brink of homelessness frequently need temporary financial assistance to remain in their residence. Ensuring that individuals avoid initial instances of homeless during times of financial shock reduces the likelihood of prolonged states of homelessness in the future. This project is a retrospective study that uses homeless prevention call center records matched with health record data to identify the effect of being redirected towards financial assistance on crime outcomes. The evaluation utilizes the nature of the call center’s set up whereby all clients who qualify for temporary assistance may or may not be offered such based on the availability of funds. It is this latter availability of funds that is plausibly random, and therefore can be exploited for evaluation. 

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All Chicago

Non-profit Agencies

Catholic Charities Chicago

Non-profit Agencies